f.a.q.

What is a Mid-week gift? 

Mid-week gifts are delivered to the girls each day during the week of rush and consist of “non-Greek” items to brighten your girl’s day! They are a way to tell your daughter/friend "good luck" & "we love you" as well as motivate them through this stressful week.

 

When are Mid-week gifts delivered? 

We deliver Mid-week gifts each day of Rush to a designated location by OU Panhellenic! OU Panhellenic will contact each girl to let them know they have a delivery and they will deliver to her dormroom.  If your daughter/friend does not live on campus, they will have a designated place for pickup.  The University does NOT allow us to deliver gifts to girl’s individual rooms or dorms! OU Panhellenic will contact your daughter so  make sure your daughter/friend checks her texts or OU email each day.

How will they know they have a Mid-week gift?

Once OU Panhellenic receives the gifts, your daughter/friend will receive a text message from OU Panhellenic and they will deliver the gifts to her dorm.  If she lives off campus, they will have her pickup at a designated location. 

What if my daugher/friend doesn't receive her Mid-week gift?

First, tell your daughter/friend to look for a text message or an email to her OU email account.  If she has not, then you can call us and we will research where the item is.  Nine times out of ten, the gift is sitting at the Panhellenic office waiting for the girl to answer a text.

When will I be charged for her Mid-week gift?

The day you order your Mid-week gift, we pull all items, wrap it cute and put it in the box to be delivered on the day of your choice.  Therefore, we charge you the day you order.

What is a Bid Day gift? 

Bid day gifts are greek items delivered to the sorority house your daughter just pledged.  It is filled with fun, new greek items of her new house.       

When will my daughter/friend's Bid Day gift be delivered?

We receive the official Bid Day list at the same time your daughter receives her bid. Once we receive the list, we immediately begin to fill the pre-orders we have in the order that they were placed.  The time it takes us to deliver the gifts depends on the number of orders placed.  We begin delivery as soon as we have filled multiple orders and leave them at a predetermined designated place in each house. We will continue delivering gifts as late as we are allowed.  All gifts are usually delivered by 6:00 p.m. 

Where will my daughter/friend's Bid day gift be delivered and how will she know she received a gift?

We leave each Bid Day gift at a predetermined designated place in each sorority house. Each sorority has a designated member who will sign our list of delivered gifts.  Please let your daughter know that she has a gift coming and to look for it at her sorority house.  Some sororities leave the house for a group activity so if your daughter has not received her gift before she leaves, tell her to check back at the house later that evening.

What if my daughter/friend cannot find her Bid Day gift?

There are so many gifts delivered to each house for Bid Day, and some gifts may be hidden in the shuffle.  Every gift that leaves our store is signed for by a member of their sorority.  Make sure your daughter asks at the house where her gift was left.  More often than not, the gifts were moved to a secondary location and she will need to ask where that spot is located.  If she still does not find her gift, call the store the next day and we will be able to speak to the member who signed the list and find out where the gifts were placed and make sure your daughter knows where to get her gift.  Once the gifts are delivered to the sorority house, we are no longer liable for the gift, but we are happy to speak to the sorority members to try and locate the gift that was left. 

What if my daughter/friend needs to exchange an item?

If she receives any items that she would like to exchange, she is welcome to come into the store within 30 days and exchange the item for another item of similar value or she can receive a gift card for the amount of the item.   

What if my daughter/friend has more than one Mid-week gift per day and/or Bid Day Gift?

We make sure that your daughter only receives items that are not on the original pre-order.  If grandma wants to send her own gift, we will let her know what is available that has not already been pre-ordered by someone else.

When will I be charged for my gifts?

You will be charged for Mid-week gifts soon after you place the order.  We fill the Mid Week gift orders as soon as they are placed.  Bid Day Gifts will not be charged until Bid Day on August 24th. If you place an order and need to update your credit card, please call ASAP as to not delay your delivery. 

What if my daughter does not receive a bid or chooses not to accept a bid?

If your daughter decides to drop recruitment, she will not be on our bid day list so she will not receive a bid day gift. You will not need to call the store unless you would like to switch her bid day gift to a non-greek gift. 

If your daughter drops recruitment before bid day, then please call us and we can discuss if you would like to send a non-greek gift or not.

If your daughter decides not to accept a bid, then please call the store immediately so that we do not deliver a gift to that house for her.