FAQ

Mid-week gifts are delivered to the girls each day during recruitment week and include “non-Greek” items meant to brighten their day. These gifts are a thoughtful way to say “good luck,” “we love you,” and to encourage them as they navigate a busy and sometimes stressful week.

Mid-week gifts will be delivered each day of Recruitment to the OU Panhellenic office. Once the gift has been delivered, it is in the care of OU Panhellenic, who will distribute it during that evening’s meeting.

Please note that meeting times may vary each night, so we kindly ask that you allow time for meetings to conclude before calling the store to check on delivery.

OU Panhellenic distributes the gifts during the evening meeting each night. Please allow time for the meeting to conclude and check with your daughter to see if she received her gift before contacting the store regarding delivery.

First, please have your student check with her Rho Gamma regarding her gift. If it still hasn’t been located, feel free to call us and we’ll be happy to help track it down the next day. In most cases, the gift is either waiting at the Panhellenic office or has already been received but just hasn’t been communicated home ye

On the day you place your Mid-week gift order, we pull all items, wrap them in a cute cello, and prepare them for delivery on your selected day. Because of this, your card is charged at the time of purchase.

Bid Day gifts are Greek items delivered to the sorority house your student has just pledged. Each gift is filled with fun new items representing her new sorority.

We receive the official Bid Day list around the same time your student gets her bid. Once we have the list, we begin filling pre-orders in the order they were placed. We start delivering as soon as multiple gifts are ready and leave them at a designated spot in each house. Most gifts are delivered within a few hours of the bid. If your student’s gift isn’t in the first delivery, it will arrive in the next one.

Each Bid Day gift is left at a designated spot in the sorority house, where a sorority member signs our delivery list to confirm receipt. Please let your student know a gift is coming and remind her to check her new house. If she doesn’t receive it right away—sometimes sororities leave for group activities—she should check back later that evening.

Bid Day brings a lot of gifts to each sorority house, and sometimes a gift can get moved or hidden. Every gift leaving our store is signed for by a sorority member, so please have your student ask at the house where her gift was left. Often, gifts are moved to a secondary location, and she’ll need to check where that is. If she still can’t find it, call the store the next day. We can contact the member who signed for the gift to help locate it. Once gifts are delivered to the sorority house, we are no longer responsible, but we’re happy to assist in tracking down your student’s gift.

If your student receives an item she’d like to exchange, she can bring it to the store within 30 days and swap it for another Greek item of equal value.

We do our best to ensure your student only receives items that weren’t included in the original pre-order. If a grandparent or family member wants to send a gift, we’ll let them know what’s available that hasn’t already been ordered.

Bid Day gifts will not be charged until Bid Day, August 16th, or the following day. If you need to update your credit card after placing an order, please call us as soon as possible to avoid any delay in delivery.

If your student drops recruitment, she will not be included on our Bid Day list and will not receive a Bid Day gift. You only need to contact the store if you would like to switch her gift to a non-Greek item.

If she drops recruitment before Bid Day, please call us to discuss sending a non-Greek gift instead.

If she decides not to accept a bid, please call the store immediately so we can stop delivery to the sorority house. If the gift has already been delivered, you will be responsible for retrieving it from the sorority house and returning it to us.

Work-week gifts are a wonderful way to show your favorite sorority girl that you’re proud of her and thinking of her as she prepares for recruitment week. These students work long, hard hours getting everything ready, so a little love goes a long way! Gifts are delivered every day of work week, recruitment, and beyond. They’re a fun way to say “hang in there,” “we love you,” and encourage her through this busy and sometimes stressful week.

Work-week gifts are delivered to the sorority house or her apartment. Each girl will receive a text letting her know she has a gift and to coordinate the best time for delivery.

On the day you order a Work-week gift, we gather all the items, wrap them nicely, and prepare them for delivery on your chosen day. Because of this, your card is charged at the time of purchase.